Privacy Policy

• Order details — name, email address, shipping address, and the items you purchase.
• Payment information — card details are entered and processed by our payment provider. We do not store full card numbers on our servers.
• Usage data — basic device, browser, and page-visit information collected to keep the site working and improve it.
• Communications — messages you send us and, if you opt in, your newsletter subscription.

We use your information to process and ship orders, provide customer support, prevent fraud, meet legal and tax obligations, and — where you have consented — send occasional emails about new releases. We do not sell your personal information.

We share information only with service providers who help us operate the store — payment processing, shipping and fulfilment, email delivery, and website hosting and analytics — and only to the extent needed to perform those services. We may also disclose information where required by law.

We use cookies and similar technologies to keep your cart and session working and to understand how the site is used. You can block or delete cookies in your browser settings; some parts of the store may not work as expected if you do.

Order records are retained for as long as needed to fulfil the order and to satisfy accounting and legal requirements. Marketing contact details are kept until you unsubscribe.

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, to object to certain processing, and to withdraw consent. To make a request, email us at privacy@getyourprana.com.

Questions about this policy? Write to privacy@getyourprana.com.